The Alexander Company manages residential units across the nation spread amongst a variety of building types, from garden-style to high-rise, from elevated to income-based, and from lease-up to preventative maintenance.
Third-Party
Property
Management
As owners ourselves – testing management, maintenance, and leasing strategies across our own portfolio – we’ve developed a systematic approach to comprehensive property management services, catered to each community’s unique needs.
What We Do Best
Owner Benefits
You’re busy. Or perhaps you don’t live near your properties. You could be struggling with occupancy, or have a lease-up on the horizon that you’re nervous about. Maybe you’re tired of legal battles as a result of poor tenant screening, or aren’t certain how to navigate the complex compliance process of tax-credit communities. We can help.
Every action is approached from the perspective of an owner, using time-tested property management strategies with proven results. Most third-party property management companies don’t manage like owners. It’s the only way we know how to do business.
If you are a new or experienced owner, if you have market rate or income-based housing, if you are in a lease-up or struggle with occupancy, we offer a myriad of benefits dedicated to maximizing your return on investment while creating places people want to live.
Property Management
A full-services management team providing active and engaged community oversight
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Annual operating and capital budget development
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Flexible staff pool to ensure prospects and residents are always tended to
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Ongoing staff training of best practices and fair housing compliance
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Tenant retention programs
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Lease preparation and auditing
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Online portal to streamline the application process
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Resident portal to manage rent payments, maintenance requests, and encourage resident interaction with their neighbors
Facilities Management
With an emphasis on preventative maintenance to save you time and money
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Access to full-time facilities manager
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Preventative maintenance program creation, catered to the property and owner’s goals
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Recurring building and systems inspections
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Contractor negotiation, project oversite, and preferred customer pricing
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Energy management
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Maintenance portal to track and respond to work orders, with unit-by-unit historical records
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Architectural plans and specifications review
Compliance
An in-house team of certified specialists ensure compliance with local, state, and federal affordable housing regulations
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Certifies income and expenses for applicants and residents
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Ensures compliance for a variety of programs, including Low Income Housing Tax Credit (LIHTC), Section 8, HOME, New Markets Tax Credit (NMTC), Community Development Block Grant Program, Rural Rental Housing Program, VASH Vouchers, and more
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Reporting to various regulatory agencies, owners, and investors
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Staff training on program compliance and fair housing
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Conduct internal audits and reports
Marketing and Leasing
Integrated management of promotional tactics, keeping your buildings full and residents happy
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Access to a full-time marketing and public relations team
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Marketing assessment to revive troubled properties
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Website and print collateral creation and management
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Assists on-site staff to identify and rectify occupancy concerns
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Marketing plan and budget development for lease-up scenarios
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Third party listing site management, bulk pricing
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Commercial brokerage for mixed-use buildings
Technology Advantage
You'll have 24/7 access to a convenient dashboard offering real-time reporting
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Leasing portal specific to your property to streamline the entire application process, including resident screening, without any manual entry required by staff
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Private resident portal to manage rent payments, view ledger, make maintenance requests, contact site staff, and share satisfaction levels
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Public resident portal to engage with neighbors, share community events, and receive building-wide updates
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Maintenance portal to track and respond to work orders, with notifications to residents when complete, track time spent on repairs, show a real-time consumption log, and flag repairs for items under warranty to ensure their use whenever possible
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Leases are generated automatically to ensure accuracy and avoid human error
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Purchase order approval measures and invoice matching for purchases from third-party vendors
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Extensive custom reporting and budgeting capabilities
Our Promise
Why We're Different
Most third-party property managers don’t manage like owners. As owners ourselves, every action we take is approached from the perspective of an owner, using time-tested property management strategies with proven results. Simply put, it’s the only way we know how to do business.
Let's Work Together
Contact us today to schedule a complimentary consultation where we’ll review your property management needs and create a custom proposal.
Jenni Lippitt
Vice President for Property Management
(608) 268-8134
jml@alexandercompany.com