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Property Management

Creating Places People Want to Live

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Property Management for Owners who Expect More

We’re not just property managers – we own and develop communities too.

That means we treat your property like we built it ourselves. From leasing to maintenance, compliance to reporting, we handle it all with the same care and accountability that we bring to our own portfolio.

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Our Promise

Why We're Different

Most third-party property managers don’t think like owners. We do.

As owners and developers ourselves, we manage every property with the same care that we bring to our own portfolio. It’s the only way we know how to do business.

Who We Serve

New construction to historic, adaptive reuse

Market rate to affordable/tax-credit properties

Garden-style to high-rise communities

Lease-up scenario to value-add opportunities

What We Offer

Property Management

A full-services management team providing active and engaged community oversight

  • Annual operating and capital budget development
  • Flexible staff pool to ensure prospects and residents are always tended to
  • Ongoing staff training of best practices and fair housing compliance
  • Tenant retention programs
  • Lease preparation and auditing
  • Online portal to streamline the application process
  • Resident portal to manage rent payments, maintenance requests, and encourage resident interaction with their neighbors

Facilities Management

With an emphasis on preventative maintenance to save you time and money

  • Access to full-time facilities manager
  • Preventative maintenance program creation, catered to the property and owner’s goals
  • Recurring building and systems inspections
  • Contractor negotiation, project oversite, and preferred customer pricing
  • Energy management
  • Maintenance portal to track and respond to work orders, with unit-by-unit historical records
  • Architectural plans and specifications review

Compliance

An in-house team of certified specialists ensure compliance with local, state, and federal affordable housing regulations

  • Certifies income and expenses for applicants and residents
  • Ensures compliance for a variety of programs, including Low Income Housing Tax Credit (LIHTC), Section 8, HOME, New Markets Tax Credit (NMTC), VASH Vouchers, and more
  • Reporting to various regulatory agencies, owners, and investors
  • Staff training on program compliance and fair housing
  • Conduct internal audits and reports

Marketing and Leasing

Integrated management of promotional tactics, keeping your buildings full and residents happy

  • Access to a full-time marketing and public relations team
  • Marketing assessment to revive troubled properties
  • Website and print collateral creation and management
  • Assists on-site staff to identify and rectify occupancy concerns
  • Marketing plan and budget development for lease-up scenarios
  • Third party listing site management, bulk pricing
  • Commercial brokerage for mixed-use buildings

Technology Advantage

You'll have 24/7 access to a convenient dashboard offering real-time reporting

  • Leasing portal specific to your property to streamline the entire application process, including resident screening, without any manual entry required by staff
  • Private resident portal to manage rent payments, view ledger, make maintenance requests, contact site staff, and share satisfaction levels
  • Public resident portal to engage with neighbors, share community events, and receive building-wide updates
  • Maintenance portal to track and respond to work orders, with notifications to residents when complete, track time spent on repairs, show a real-time consumption log, and flag repairs for items under warranty to ensure their use whenever possible
  • Leases are generated automatically to ensure accuracy and avoid human error
  • Purchase order approval measures and invoice matching for purchases from third-party vendors
  • Extensive custom reporting and budgeting capabilities

Trusted by These Owners

Ready to explore a better management experience?

Contact us for a custom property management proposal.

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Jenni Lippitt
Vice President for Property Management

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